RUBY MARDI Gift Card

Most of our jewelry is ready to ship and will be send within 48 hours of purchase, except for rings. 

One-of-a-kind rings: the available size is written in the ring's description. If you need a free size adjustment, please count 2 weeks before dispatch, as we will need some time to adjust the ring for you. 

Silver and Gold Vermeil rings: We will contact you after purchase to let you know if the requested size is in stock, or if it will be specially made for you.

If it is in stock, it will be sent to you within 48 hours.
If it must be produced, please count 8 to 12 working days before shipping.

Do not hesitate to contact us to check if your size is in stock prior to order. We'll be happy to assist you!

**All other items like soliflores or dolls are ready to ship. You'll find the shipping rates of non-jewelry items at checkout **

SHIPPING TIMES and RATES FOR JEWELRY 
(prices in Canadian dollars)

Canada: 2 to 7 business days

• Free delivery and returns* for all jewelry purchases over $150
• $12 for orders under $150
  
  

United States: 3 to 10 business days

• Free shipping for all purchases over $250 
• $25 for orders under $250
  
  

United Kingdom: 6 to 10 working days

• Free shipping for all purchases over $250 CAD
• $35 for orders under $250

Other countries: please contact us for details.

All jewelry is shipped from Montreal, Canada.

* Please refer to our refund policy for complete details. 


SHIPPING METHODS

Your item will be sent via a trusted carrier (Fedex, Purolator, UPS or DHL) with a tracking number. This number will be sent to you shortly after sending.

RETURNS & EXCHANGES

If you're not happy with your purchase, we'll be happy to process an exchange or refund. Please refer to our return policy for all details.